Opinion #765 –
07/22/2003
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Topic:
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Reciprocal referral
arrangements with nonlegal professionals.
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Digest:
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A lawyer or law firm may
enter into a nonexclusive reciprocal referral agreement with a
securities broker or insurance agent, with appropriate disclosure of the
relationship.
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Code:
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DR 1-106; DR 1-107; DR
1-107(A), (B), (C), (D); DR 2-103(B)(1); DR 5-101(A); EC 1-14;
EC 1-16.
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QUESTIONS
1.
Under the amendments to the New York Code of Professional
Responsibility (the “Code”) effective November 1, 2001, may
a lawyer enter into and maintain a contractual relationship with an
insurance or securities agent/broker which involves the law firm and the
insurance/securities agent/broker referring clients to each
other?
2.
If this were merely a
reciprocal referral agreement rather than a contractual relationship
would the answer be any different?
OPINION
On July 23, 2001, the Appellate Divisions adopted new
rules on multidisciplinary practice, effective November 1,
2001. The amendment added two new rules
to the Code, DR 1-106 and DR 1-107, and made conforming changes to a
number of other rules. In general
terms, DR 1-106 addresses the provision of legal and nonlegal services
by lawyers or law firms themselves (or by entities owned, controlled or
affiliated with lawyers or law firms); DR 1-107 addresses contractual
arrangements between lawyers or law firms on the one hand and separate
entities providing nonlegal services. We first addressed DR 1-106 in our Opinions 752, 753 and
755. This opinion is our first to deal
at length with DR 1-107.[1]
The questions addressed by this opinion concern two
provisions of DR 1?107: the
provision in DR 1?107(A) that permits a lawyer to enter into
and maintain “a contractual relationship with a nonlegal
professional or nonlegal professional service firm for the purpose of
offering to the public, on a systematic and continuing basis, legal
services . . . as well as other nonlegal professional services”;
and an exception in DR 1?107(C) for “relationships
consisting solely of nonexclusive reciprocal referral agreements or
understandings” between a lawyer and nonlegal professional, or
their firms. These questions focus on
the difference between a “contractual relationship” calling
for reciprocal referrals and an “agreement or understanding”
calling for the same. While the
difference in terminology is important, the essence of the distinction
in the rule is in the extent of interconnection provided for by the
contract, agreement or understanding.
Contracts under DR 1?107(A) can include
reciprocal referral arrangements, EC 1-16 (“The contractual
relationship permitted by DR 1-107 may provide for the reciprocal
referral of clients by and between the lawyer or law firm and the
nonlegal professional or nonlegal professional service firm.”), as
well as sharing of costs, (DR 1?107[D]), joint advertising
(DR 2?101[C][3]), and joint premises
(EC 1?14). The relationship
may not, however, include the sharing of fees. DR 1-107(A)(2).
A lawyer who wishes to enter into a
DR 1?107(A) contract with a nonlegal professional may do so
only in accordance with the rule. Among
other things, the rule requires the lawyer to make certain specified
disclosures to clients (including a prescribed “Statement of
Client’s Rights in Cooperative Business Arrangements”) and
limits the professions with which lawyers can so contract to those
professions on a list designated by the Appellate
Divisions. The rule also sets forth in
DR 1-107(B) the requirements for a profession to be included on the
Appellate Division list (i.e.,
Bachelor’s degree, licensing, and a comparable ethical
code). As
of now the list includes only (1) architects, (2) certified public
accountants, (3) professional engineers, (4) land surveyors, and (5)
certified social workers.
By the terms of DR 1?107(C), if an
agreement with a nonlegal professional is limited to reciprocal
referrals – and does not include, for example, joint advertising,
sharing of premises and expenses, and the like – DR 1-107(A)
“shall not apply.” The
implication of DR 1-107(C) is that “relationships consisting
solely of non-exclusive reciprocal referral agreements or
understandings” between lawyers and nonlegal professionals are
carved out of the regulation of DR 1-107 entirely and are left to other
rules. [2] The other relevant rule is DR
2-103(B), which provides, in relevant part:
A lawyer shall not compensate or give anything of
value to a person or organization to recommend or obtain employment by a
client, or as a reward for having made a recommendation resulting in
employment by a client, except that:
(1) A lawyer or law
firm may refer clients to a nonlegal professional or nonlegal
professional service firm pursuant to a contractual relationship with
such nonlegal professional or nonlegal professional service firm to
provide legal and other professional services on a systematic and
continuing basis as permitted by DR 1-107, provided however that such
referral shall not otherwise include any monetary or other tangible
consideration or reward for such, or the sharing of legal
fees; . . . .
This Committee has not squarely addressed whether a
non-exclusive reciprocal referral relationship between a lawyer and a
nonlawyer constitutes the prohibited “compensat[ion]” or
“giv[ing] of value” to the nonlawyer to recommend
employment. Our prior opinions that
have considered the question have involved situations in which there was
a payment to the referring nonlawyer or a sponsoring organization as
well as an understanding of a reciprocal
referral. N.Y. State 741 (2001)
(“Because the attorney is required to pay substantial dues to the
organization in exchange for membership that entitles the attorney to
referrals from other members and is required to make referrals to those
members, the attorney would be transferring something ‘of
value’ to obtain referrals, which is prohibited by DR
2-103[B]”); N.Y. State 566 (1984) (lawyer may not pay a real
estate brokerage firm to endorse or recommend the
lawyer).
Prior to the adoption of DR 1-107 and to the 2001
amendments to DR 2-103, the Nassau County Bar Association ethics
committee opined that mutual referral arrangements were
prohibited. Nassau County 97-8
(“While a mutual referral arrangement may not be as obvious a form
of compensation as a referral fee, it is ‘of value’, and a
lawyer may not enter into such an agreement in order to obtain
referrals.”).[3] The conclusion that even a nonexclusive undertaking to make
referrals constitutes the giving of “value” is consistent
with the language of DR 2-103(B)(1) viewed in isolation, but it leads to
anomalies in light of DR 1-107. In
particular, while DR 2?103(B) provides that reciprocal
referral agreements are permissible, it limits the scope of that
permission to those agreements permitted by DR 1?107, and
DR 1?107 expressly exempts from its scope certain such
agreements that, as discussed below, raise the least
concerns. Thus, reading
DR 2?103(B)(1) to bar “naked” reciprocal referral
arrangements would mean that a nonexclusive agreement with an accountant
to provide mutual referrals (on a systematic and continuing basis) would
be barred as the giving of value, but if the arrangement included some
other element – such as shared expenses or joint advertising
– it would be permitted.
Nothing in the language or background of DR 1-107
suggests such a result. The language of
DR 1-107(C) – that DR 1-107(A) shall not apply to relationships
consisting “solely” of nonexclusive referral agreements
– suggests that the assumption was that such relationships would
be permitted but for the restrictions in
DR 1?107(A). In addition,
the careful distinction between the language of DR 1?107(A)
permitting “contractual relationships” and the language of
DR 1?107(C) exempting “agreements or
understandings” suggests that the drafters contemplated that the
“agreements or understandings” were at best of limited
value. Indeed, as discussed further
below, any such undertaking to provide referrals must be non-exclusive
and qualified by the lawyer’s duty to exercise independent
professional judgment in making the referral.
Moreover, the New York State Bar Association special
committee report that recommended the adoption of DR 1-107 found that
nonexclusive reciprocal referral arrangements were not in themselves
particularly dangerous, although it said that “some might
argue” that they were barred by “the letter of the ethical
prohibitions”:
What the interprofessional alliance represents is the
contractual formalization of a reciprocal relationship wherein two
businesses mutually agree that they can serve their clients, and benefit
themselves, by focusing their referrals on each other to the extent
consistent with their professional obligations to their respective
clients. A byproduct, but not an
insignificant one for purposes of this discussion, is that the allies
generally make efforts to cooperate in rendering their respective
services to the mutual clients. While some might
argue that such arrangements fall within the letter of the ethical
prohibitions, they are not pernicious in nature because of the
responsibility of each of the allies to utilize its best judgment for
its clients in selecting the most appropriate
“referee.” This is not to say
that a rigidly structured agreement could not be viewed as violative of
the restrictions on compensating nonlawyers for client
referrals. Provisions such as minimum
guarantees and exclusive dealing arrangements would transform a
symbiotic business relationship into a creature that could have a direct
negative impact on clients.
MacCrate Report at 347-48 (emphasis
added). [4] The elaborate safeguards that
the special committee recommended, including the development of a list
of permitted professions, were aimed not at the referral arrangements as
such, but at the aspects of DR?1?107 contractual
relationships that go beyond nonexclusive reciprocal referral
agreements. Thus, it compared the
“alliances” of concern to law partnerships between U.S. and
foreign lawyers, id. at 351 &
n.65, and expressed concern that such alliances “could dilute the
lawyers’ duties to clients,” id. at 351, a concern that is very attenuated in the case of
relationships consisting only of non-exclusive mutual
referrals.[5]
The low level of ethical concern raised by
nonexclusive referral arrangements is further seen in the August 2002
amendments to the ABA Model Rules that were designed to track in
significant measure the provisions of DR 1-107. The amended Rule provisions expressly contemplate nonexclusive
mutual referral arrangements with other
professionals. Model Rule 7.2(b)(4)
provides:
A lawyer shall not give anything of value to a
person for recommending the lawyer's services except that a lawyer may .
. .
(4) refer clients to another lawyer or a
nonlawyer professional pursuant to an agreement not otherwise prohibited
under these Rules that provides for the other person to refer clients or
customers to the lawyer, if
(i) the reciprocal referral agreement is not
exclusive, and
(ii) the client is informed of the existence
and nature of the agreement.
In short, prohibiting nonexclusive reciprocal referral
arrangements – relationships, in the words of the Special
Committee, “wherein two businesses mutually agree that they can
serve their clients, and benefit themselves, by focusing their referrals
on each other to the extent consistent with their professional
obligations to their respective clients” – would clearly not
be consistent with the provisions of DR 1-107, at least with respect to
the professions dealt with in that rule (to date, architects,
accountants, engineers, land surveyors and certified social
workers).
Securities brokers and insurance agents are not on
that list. There is, however, no
textual basis for restricting nonexclusive reciprocal referral
arrangements to the listed professions. To the contrary, DR 1-107(C) expressly exempts such arrangements from the
requirements of DR 1-107(A), including the limiting reference to the
Appellate Division list of professions. In addition, as noted, in
recommending the list mechanism, the special committee focused on far
more involved interrelationships than “naked” mutual
referral arrangements.
We likewise see little policy basis for limiting a
lawyer’s mutual referral of business to architects, engineers,
accountants, land surveyors and certified social
workers. Persons seeking legal help
commonly need assistance from a far broader set of service providers in
resolving their problem: estate
planning clients frequently need insurance and investment advice; real
estate clients often need real estate and mortgage brokers and title
services. If lawyers at least in some
circumstances may refer clients to entities providing these services
that are affiliated with the lawyer, and vice versa, as we opined in
N.Y. State 753, it is difficult to see why other lawyers cannot likewise
choose a reputable provider with which they can exchange
referrals. This is not the joint
provision of services under common advertising or a common roof, which
implicates the concerns of confidentiality, improper influence and
conflicts that motivated the restrictions in DR 1-107(A) and
(B).
Based on these considerations, we conclude that a
nonexclusive mutual referral arrangement between a lawyer and an
insurance agent or securities broker is permitted by DR 1-107(C)
and DR 2-103(B)(1). We note that
securities brokers and insurance agents both are educated service
providers; are commonly involved in legal matters and lawyers have long
experience working with them; and are referred to in the special
committee report that led to the adoption of the rule.[6] The relationship
cannot, however, go beyond a relatively loose reciprocal referral
arrangement to include joint advertising or sharing of expenses, for
these closer relationships are reserved to professions on the Appellate
Division list.
It is important to emphasize that whether or not accompanied by other features, any
reciprocal referral understanding, agreement or contract between a
lawyer and nonlegal professional must be
nonexclusive. That is, a lawyer can
never agree to refer all clients, or a specified quota, to the insurance
or securities brokerage entity, because the lawyer must continue to
exercise professional judgment on behalf of the client in making the
referral. EC 1-16 states:
The contractual relationship permitted under DR 1-107
may provide for the reciprocal referral of clients by and between the
lawyer or law firm and the nonlegal professional service
firm. When in the context of such a
contractual relationship a lawyer or law firm refers a client to the
nonlegal professional or nonlegal professional service firm, the lawyer
or law firm shall observe the ethical standards of the legal profession
in verifying the competence of the nonlegal professional or nonlegal
professional services firm to handle the relevant affairs and interests
of the client. Referrals should only be
made when requested by the client or deemed to be reasonably necessary
to serve the client. Thus, even if
otherwise permitted by DR 1-107, a contractual relationship may not
require referrals on an exclusive basis.
In addition, although the specified disclosures set
forth in DR 1-107(A)(3) are not required with respect to relationships
consisting only of reciprocal referral arrangements,[7] a
reciprocal referral arrangement would generally constitute a conflict of
interest under DR 5-101(A) such that the relationship would need to be
disclosed and consent obtained before the lawyer made the
referral. As the special committee
report stated:
Even under current ethical
principles, depending upon the economic
importance of the relationship to the lawyer, the lawyer must disclose
the existence and nature of the interprofessional contractual
relationship to clients so that they can make an informed judgment
regarding the services of both the nonlegal ally and the
lawyer. This is because, as the
Restatement notes, the desire of the lawyer to perpetuate the stream of
referrals from the ally, if sufficiently significant to the lawyer, may
constitute a business or personal interest that could conflict
impermissibly with the lawyer’s duty to exercise independent
professional judgment on the client’s
behalf. Clearly, a law firm that
subsists on referrals from a particular nonlawyer consulting firm, the
loss of which would be harmful to the lawyers in the firm, has a strong
interest in reciprocation that could tend to convert what would
otherwise be a presumption in favor of cross-referrals to the
consultants into a mandatory or automatic practice that disregards the
particular needs of the client. Informed client consent to such conflict of interest would be
essential.
MacCrate Report at 348 (footnotes omitted) (emphasis
added). See also
EC 1?14 (even contractual relationships permitted by
DR 1?107 could create a conflict of interest if “the
law firm’s interest in maintaining an advantageous relationship
with the nonlegal professional service firm might
. . . adversely affect the independent professional
judgment of the law firm”).
The nature of the disclosure required by
DR 5?101(A) will depend on such factors as the terms or
nature of the reciprocal referral arrangement; the extent of the
lawyer’s experience or acquaintance with the work of the nonlegal
professional; the amount of the lawyer’s business that is
currently or expected to be derived from the nonlegal
professional’s referrals; and any other factor that might
reasonably be considered by a disinterested lawyer to affect the
lawyer’s professional judgment in making the
referral. A prudent lawyer will
ordinarily disclose to the client any such reciprocal referral
arrangement or understanding with a nonlawyer professional to whom a
referral is made. In some
circumstances, the disclosure might go no further than a statement that
“I have worked with X for years and X and I have an arrangement to
refer clients to each other when it is
appropriate.” In other cases the
disclosure might need to be more elaborate to satisfy the requirement
under DR 5-101(A) that client consent be obtained only after “full
disclosure of the implications of the lawyer’s
interest.”
CONCLUSION
A lawyer or law firm may enter into a non-exclusive
reciprocal referral agreement or understanding with a securities broker
or insurance agent and, with appropriate disclosure and client consent
under DR 5?101(A), can refer clients to the securities broker
or insurance agent.