Employment at NYSBA

The New York State Bar Association, a nonprofit professional association, seeks to fill the following positions:

We offer a competitive salary and an excellent benefit package. All applicants should send a resume with qualifications, letter of application and salary requirements in confidence to:

New York State Bar Association
Attn: Human Resources
One Elk Street
Albany, NY 12207
(518) 487-5544 (FAX)  

Download the NYSBA Employment Application Here.

Member Resource Center Representative
The Member Resource Center representative is responsible for providing direct customer support via telephone, email, and mail including entering product orders, program/seminar registrations, processing membership dues and outbound calling to members and customers.  Additional administrative duties include data maintenance, transactional processing, and report/paperwork generation. A minimum of 2 to 3 years of customer service experience is required. Telephone sales experience is a plus. The ideal candidate must be proficient with Microsoft Windows, Word, Outlook and internet browsers such as Chrome and Internet Explorer.  Experience with the iMIS Membership Management system, or similar database records management software is a plus. The candidate must have excellent organizational and interpersonal communication skills. 

Receptionist / Member Resource Center Representative
The full time Receptionist / Member Resource Center Representative is responsible for providing reception coverage, as well as administrative support to the Association’s Member Resource Center.  Duties include daily reception coverage during assigned shifts and in the absence of the Association’s primary receptionist and processing of member dues payments.  Other duties may include direct customer support to members regarding NYSBA products and services, report generation, and general clerical support. A minimum of two to three years of direct customer service and general office experience, including data entry and database maintenance are required. A professional demeanor with excellent customer service skills and attention to detail are a must.  The ideal candidate will be proficient in Microsoft Office Suite, Excel, and Adobe Acrobat.  An associate’s degree in business is preferred.

Marketing Campaign Specialist
The Marketing Campaign Specialist will serve as a dedicated professional in the Association’s Marketing and Communications Department responsible for implementing integrated marketing campaigns that support the marketing efforts of our Continuing Legal Education and Publications Departments.   Duties also include tracking, analyzing, testing and optimizing campaigns to ensure they are on-target in achieving defined goals and objectives. A Bachelor's degree in marketing, communications, business administration or related field with 1-2 years’ experience in Marketing or an Associate’s degree in Marketing with 2-3 years post-graduate experience in the field is required. Experience working with digital media, email marketing, and social media campaigns is also required.  The incumbent must be proficient in Microsoft Office and have familiarity with Adobe Creative Suite.  Experience with Google AdWords/Google Analytics Suite is preferred.

IT Support Specialist
The IT Support Specialist will be responsible for providing technical assistance to NYSBA staff and members with regard to queries and issues related to computer systems, software, and hardware.  Duties include monitoring the help desk request system, creating and managing documentation on IT processes and procedures, implementing training initiatives, creating and delivering classroom curriculum and video tutorials, installing, modifying and repairing computer hardware and software, responding to customer emails and escalated calls from the Member Resource Center, following up and collecting feedback about resolutions and computer usage. Requirements include a minimum of 5 years, full-time professional work experience in computer end-user support, ability to teach others on use of equipment, software and peripherals, strong analytical skills, capable of timely addressing & resolving computer problems in a helpdesk environment, strong customer service and interpersonal skills, as well as excellent verbal and written communication skills. An Associate degree or higher in Computer Science, Computer Engineering, Information Technology or related field is preferred.