The New York State Bar Association, a nonprofit professional association, seeks to fill the following positions:
We offer a competitive salary and an excellent benefit package. All applicants should send a resume with qualifications, letter of application and
salary requirements in confidence to:
New York State Bar Association
Attn: Human Resources
One Elk Street
Albany, NY 12207
HR@NYSBA.org
(518) 487-5544 (FAX)
Download the NYSBA Employment Application Here.
Manager, Member Resource Center
The Manager, Member Resource Center is
responsible for the oversight and management of the day to day operations of
our Member Resource Center which provides full service to NYSBA members and the
general public. The Manager will ensure the highest quality of customer
service, as well as supervise a staff of 5 customer service
representatives. In addition, the Manager will assist in resolving
iMIS database issues accordingly. The ideal candidate
will have a minimum of 5 years of customer service experience with a
demonstrated proficiency in database systems and Windows-based
applications. Three to five years of supervisory experience in a call
center setting is required. Strong organizational skills, excellent
communication skills, and an ability to collaboratively lead a team of staff
are also required. A Bachelor’s degree is preferred. iMIS database knowledge strongly preferred.
CLE Program Coordinator
The
CLE Program Coordinator is responsible for assisting in the coordination and administration of
Continuing Legal Education programs, video conferences, webcasts and video
replays for attorneys, including preparation and coordination of all aspects of
the program and post-program follow up, and serving as liaison to program
speakers. Three
(3) to five (5) years of customer service experience and/or event
administration or program planning is required, along with knowledge of the
Microsoft suite of Office applications and Adobe, strong organizational skills,
as well as a pleasant and professional demeanor on the telephone and in person.
Proficiency in iMIS and Clear Access is preferred. A High School diploma is required, a
Bachelor’s Degree preferred.
Marketing Campaign Specialist
The Marketing Campaign Specialist will serve as a dedicated professional in the Association’s Marketing and Communications Department responsible for implementing integrated marketing campaigns that support the marketing efforts of our Continuing Legal Education and Publications Departments. Duties also include tracking, analyzing, testing and optimizing campaigns to ensure they are on-target in achieving defined goals and objectives. A Bachelor's degree in marketing, communications, business administration or related field with 1-2 years’ experience in Marketing or an Associate’s degree in Marketing with 2-3 years post-graduate experience in the field is required. Experience working with digital media, email marketing, and social media campaigns is also required. The incumbent must be proficient in Microsoft Office and have familiarity with Adobe Creative Suite. Experience with Google AdWords/Google Analytics Suite is preferred.
Assistant, Sections and Meeting Services
The Assistant, Sections and Meeting Services is responsible for providing support
and assistance in the planning and organizing of Association meetings and
programs in its Section and Meeting Services Department. Duties include preparing materials,
correspondence and reports; maintaining database information and updating
Association web pages; and providing other related administrative support to meeting
and event planning. 3-5 years of experience
providing administrative support with a focus in meeting or program planning
desired. Proficiency in the Microsoft
suite of Office applications, and database and web maintenance required. Ability to handle and prioritize multiple
projects, and strong organizational and customer service skills required. Associate’s degree preferred.
Member Resource Center Representative
The
Member Resource Center representative is responsible for providing direct customer support via telephone,
email, and mail including entering product orders, program/seminar
registrations, processing membership dues and outbound calling to members and
customers. Additional administrative
duties include data maintenance, transactional processing, and report/paperwork
generation. A
minimum of 2 to 3 years of customer service experience is required. Telephone
sales experience is a plus. The ideal candidate must be proficient with
Microsoft Windows, Word, Outlook and internet browsers such as Chrome and
Internet Explorer. Experience with the
iMIS Membership Management system, or similar database records management
software is a plus. The candidate must have excellent organizational and interpersonal
communication skills.
